Buyer personas for a marketing agency
An agency sells trust before it sells deliverables. The SMB owner delegating their first ad budget is not buying the same thing as the CMO outsourcing a specific channel: one wants to feel understood and reassured, the other wants sharp expertise and reporting. Confusing the two produces lukewarm proposals that speak to no one.
The generator below is pre-filled with an agency example — adapt it to your real positioning (SEO, paid, social, full-service). The generated personas detail expectations, recurring objections (performance commitments, cost transparency, dependency) and the triggers that make people sign: referrals, a case study with numbers, a previous agency's failure.